Terms & Conditions

  • These Terms & Conditions (“Terms”) govern the rental of golf equipment (“Equipment”) from Ascent Ally, LLC (“Company,” “we,” “us,” or “our”). By booking, renting, or using our Equipment, you (“Renter,” “you,” or “your”) agree to be bound by these Terms.

    Booking, Payments & Authorization

    All rentals must be paid in full at the time of booking once your reservation is approved and your payment method is verified. By providing your payment information, you authorize the Company to charge your card on file for all applicable amounts under this agreement, including rental fees, approved extensions, late fees, delivery and pickup charges, cleaning fees, and any repair or replacement costs.

    Following the return and inspection of the Equipment, any additional charges will be itemized and billed to your card. If you believe a charge has been made in error, you must submit a written dispute within ten (10) days of receiving your final invoice.

    Cancellations, Weather & Force Majeure

    Cancellations made more than twenty-four (24) hours before the scheduled rental start time are eligible for a full refund. Cancellations made within twenty-four (24) hours of the start time will incur a fee equal to 25% of the total reservation cost. Within this 24-hour window, you may reschedule your booking once; however, if the rescheduled reservation is later canceled, the 25% fee will still apply.

    Rentals operate rain or shine. If a golf course is officially closed due to weather, you may receive a credit for unused rental days, provided you notify the Company prior to the rental start time and supply proof of the closure.

    Rental Period, Returns & Extensions

    Rental periods are calculated in 24-hour increments beginning at the time the Equipment is delivered or picked up (“Rental Start Time”). The return deadline is determined accordingly, based on the number of rental days purchased.

    All returns must be completed during regular business hours unless otherwise agreed to in writing. If Equipment is returned after the scheduled deadline, you will be charged for an additional full day at the standard rate, along with any applicable late fees.

    If you wish to extend your rental, you must request approval before your return deadline. Extensions are subject to availability and are only confirmed once you receive written confirmation from the Company via email or SMS.

    Delivery, Pickup & Inspection

    Delivery and pickup services must be scheduled at least twenty-four (24) hours in advance and may include additional fees disclosed at checkout. We deliver to hotels, golf courses, and staffed business locations, while residential delivery requires prior approval.

    You, or a designated individual with valid government-issued identification, must be present to receive or return the Equipment. Failure to be available at the scheduled time may result in additional fees.

    Upon delivery or pickup, you are responsible for inspecting the Equipment and promptly notifying the Company of any pre-existing damage or issues.

    Equipment Responsibility, Damage & Loss

    You are fully responsible for the Equipment from the time it is delivered or picked up until it is returned and accepted by the Company. Equipment must be returned clean and in the same condition as received, excluding reasonable wear and tear from normal use.

    You agree to pay for any loss, theft, or damage to the Equipment, including clubs, bags, or accessories. Charges will be based on the reasonable cost of repair or replacement at fair market value, along with any associated labor or processing fees.

    If Equipment is not returned within forty-eight (48) hours after the return deadline and you have not contacted the Company, it may be deemed lost. In such cases, you authorize the Company to charge the replacement value in addition to any accrued rental or late fees.

    In the event of suspected theft, you must report the incident immediately and provide a valid police report number. If the Equipment is recovered within ten (10) days, any replacement charges may be refunded, less the cost of any damage or missing items.

    Assumption of Risk & Waiver of Liability

    The use of golf equipment involves inherent risks, including the possibility of personal injury, property damage, or death. By renting and using the Equipment, you acknowledge and voluntarily assume all risks, whether known or unknown.

    To the fullest extent permitted by law, the Company shall not be liable for any injuries, damages, or losses arising out of or related to the use, transport, or handling of the Equipment where such claims result from ordinary negligence. You agree to release, waive, and discharge the Company from any such claims and further agree not to initiate legal action against the Company in connection with them.

    You also agree to indemnify and hold harmless the Company and its affiliates, employees, and agents from any third-party claims, liabilities, damages, or expenses, including reasonable attorneys’ fees, arising from your use or misuse of the Equipment or your violation of these Terms.

    Eligibility, Insurance & Use Restrictions

    You must be at least eighteen (18) years old and present valid government-issued identification to rent Equipment. You may not assign, lend, or sub-rent the Equipment to any other person or party.

    The Company does not provide insurance coverage for rented Equipment or its use. You are encouraged to obtain or maintain your own insurance coverage as needed.

    Legal Terms & General Provisions

    These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any legal action arising under these Terms must be brought exclusively in the state courts located in San Diego County, California.

    If amounts owed are referred to collections or legal action and the Company prevails, you agree to pay all reasonable collection costs and attorneys’ fees as permitted by law.

    Communication via email or SMS to the contact information you provide constitutes valid written notice. Electronic acceptance of these Terms, including through a checkbox or digital signature, is legally binding to the fullest extent permitted by law.

    We collect personal and payment information to process your rental, prevent fraud, and provide customer support. For more information, please review our Privacy Notice on our website.

    These Terms constitute the entire agreement between you and the Company and supersede all prior discussions or agreements. Any modifications must be in writing and agreed to by both parties. If any provision is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

  • These Terms & Conditions (“Terms”) govern group event golf equipment rentals provided by Ascent Ally, LLC (“Company,” “we,” “us,” or “our”). By booking a group rental or event, you (“Renter,” “Client,” or “you”) agree to be bound by these Terms on behalf of yourself and your organization.

    Booking, Payments & Deposits

    All group event reservations require a non-refundable deposit equal to twenty-five percent (25%) of the total reservation cost at the time of booking, once your payment method has been approved and verified. By providing a payment method, you authorize the Company to charge your card on file for all applicable fees, including remaining balances, approved extensions, late fees, delivery and pickup charges, cleaning fees, and any repair or replacement costs incurred.

    Any additional charges identified after the event, including those related to late returns, missing, or damaged Equipment, will be itemized and charged to the card on file. You agree to submit any disputes regarding such charges in writing within ten (10) days of receiving the final invoice.

    Cancellations, Weather & Event Changes

    Cancellations made more than fourteen (14) days prior to the scheduled event date are eligible for a full refund. Cancellations made within fourteen (14) days of the event date are non-refundable; however, you will receive a credit equal to seventy-five percent (75%) of the total reservation amount.

    Credits issued are valid for twelve (12) months from the original event date, are non-transferable, and may only be used by the original booking party for future rental reservations. Credits cannot be redeemed for cash or applied to other products or services.

    All rentals operate rain or shine. If the designated golf course is officially closed due to weather, a credit may be issued for unused rental days, provided you notify the Company prior to the event date and supply reasonable proof of closure.

    Delivery, Pickup & Scheduling

    Delivery and pickup arrangements must be scheduled at the time of booking and may be subject to additional fees. The Company delivers to hotels, golf courses, and staffed business locations; residential delivery is available only with prior approval.

    You, or a designated representative with valid government-issued identification, must be present at the time of delivery and pickup. Failure to be available may result in delays and additional fees, including redelivery charges.

    All Equipment is provided in good working condition. You are responsible for inspecting the Equipment upon receipt and notifying the Company promptly of any pre-existing damage or issues.

    If additional time is required, extension requests must be made prior to the agreed return time and are subject to availability. Extensions are only valid once confirmed in writing by the Company via email or SMS.

    Returns, Equipment Responsibility & Loss

    All Equipment must be returned clean and in substantially the same condition as when received, excluding normal wear and tear from standard use. You are responsible for the Equipment from the time it is delivered or picked up until it is returned and accepted by the Company.

    Failure to return Equipment as agreed may result in additional charges for cleaning, repair, storage, recovery, or other reasonable costs incurred. If Equipment is not returned within forty-eight (48) hours following the event date and no communication has been received, the Equipment may be deemed lost, and you authorize the Company to charge the full replacement value at fair market rates in addition to any applicable fees.

    You agree to pay for any lost, stolen, or damaged Equipment, including clubs, bags, and accessories. Charges will reflect the reasonable cost of repair or replacement, along with any associated labor or processing fees.

    In the event of suspected theft, you must promptly file a police report and provide the report number. If the Equipment is recovered within ten (10) days, any replacement charges may be refunded, less the cost of damage or missing items.

    Assumption of Risk & Liability Waiver

    The use of golf equipment involves inherent risks, including the possibility of injury, property damage, or death. By participating in a group rental event, you acknowledge and voluntarily assume all such risks on behalf of yourself and your participants.

    To the fullest extent permitted by law, the Company shall not be liable for any injuries, damages, or losses arising from or related to the use, transport, or handling of the Equipment where such claims result from ordinary negligence. You agree to release, waive, and discharge the Company from any such claims and further agree not to bring legal action against the Company in connection with them.

    You also agree to indemnify and hold harmless the Company and its affiliates, officers, employees, and agents from any third-party claims, liabilities, damages, or expenses, including reasonable attorneys’ fees, arising from your event, your participants’ use of the Equipment, or any breach of these Terms.

    Eligibility, Authority & Use Restrictions

    You represent and warrant that you are at least eighteen (18) years old and are an authorized representative of your organization with full authority to enter into this agreement on its behalf. You agree that you will be responsible for ensuring that all participants comply with these Terms.

    Equipment may not be assigned, sub-rented, or transferred to any third party outside of your event without prior written consent from the Company.

    Insurance

    The Company does not provide insurance coverage for rented Equipment or its use. You are encouraged to obtain appropriate insurance coverage for your event and participants.

    Legal Terms & General Provisions

    These Terms are governed by the laws of the State of California. Any disputes arising under these Terms shall be brought exclusively in the state courts located in San Diego County, California.

    If any unpaid amounts are referred to collections or legal action and the Company prevails, you agree to pay all reasonable collection costs and attorneys’ fees as permitted by law.

    Communication via email or SMS to the contact information provided constitutes valid written notice. Electronic acceptance of these Terms, including via checkbox or digital signature, is legally binding.

    We collect identification and payment information to process your reservation, prevent fraud, and provide service. Please refer to our Privacy Notice for additional details.

    These Terms constitute the entire agreement between you and the Company and supersede all prior discussions or agreements. Any modifications must be made in writing and agreed to by both parties. If any provision is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.